Handmade production

Due to the customized process and in low volume production, loose accessories eg. handmade bookmark charm, print consistency, and page alignment may vary for each creation.

Items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for these custom or personalized orders.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order

Please contact us if you have any problems with your order or if request bulk ordering. Email to [email protected]

Payment policy

For all orders made, you can pay via manual payments, internet banking, or with a valid credit or debit card. Prices and shipping rates may be subjected to change without prior notice, however these changes will not be reflected for CONFIRMED (Paid) orders. For any issues regarding your payments, please feel free to reach out to us at [email protected]